You can place an order online through our website and complete the payment at checkout. If you prefer, you can also reach out to Home4Rest directly using our Contact Form, and we will be more than happy to assist you.

Additionally, if it’s more convenient for you, you can call us to place an order by phone.

When you subscribe, you will receive a code for your first purchase.

At checkout, you can enter the code in the "Discount Code" field located below the list of items.

If you’re ordering multiple items or making a larger purchase, you can request a discount by contacting us through our Contact Form or by Phone. We are happy to assist with larger purchases.

Only one discount offer or promotional code can be used per transaction.

Promotional codes cannot be applied to sale, outlet, or already discounted items.

If you don’t find the information you’re looking for on the product page or in the description below the product image, please contact our Customer Service team, and we will be happy to assist you.

Some of our most popular products may sell out quickly. To keep our selection fresh, we regularly introduce new items, so you might discover something similar to what you were originally looking for.

We recommend browsing through our collections at the top of the webpage, where you can refine your search by exploring each subsection or using the available filter options.

Alternatively, you can use the search bar (located at the top right of the website) to enter the product name or brand, and we’ll show you everything related to your query.

If you prefer, feel free to contact us to inquire about when the product will be back in stock.

No, you don’t need to create an account to make a purchase.
However, if you’d like, you can subscribe to our newsletter to receive updates on new arrivals and special offers.

To stay informed about our latest arrivals and exclusive offers, we recommend subscribing to our newsletter. This way, you'll receive regular updates directly in your inbox.

Additionally, be sure to visit our website frequently to catch any new items and promotions as they become available.

The delivery company will contact you directly to provide updates on your order.

Initially, the supplier will send the package to the delivery company. Once the delivery company has received the package, they will take over communication with you.

For any inquiries, you can contact the delivery company at: https://www.pinnaclestorage.co.uk/contactus

For more information, please visit our Delivery & Returns page.

You will receive an email from the delivery company with the scheduled delivery date. You can either cancel or modify the delivery date directly with the delivery company.

For any changes or inquiries, please contact the delivery company at: https://www.pinnaclestorage.co.uk/contactus

Currently, we only ship within the UK as we are a UK-based online company. However, international shipping may be available in the future.

The shipping cost will be calculated at checkout after you have entered your shipping address.

Shipping is free for orders over £500 across the entire UK.

We offer a variety of payment options to make your shopping experience as convenient as possible.

You can pay using PayPal, Shop Pay, or Google Pay. We also accept all major credit cards, including Visa, MasterCard, and American Express. Additionally, most debit cards are supported, giving you flexibility in how you choose to pay.

There are several reasons why a payment might be declined. To resolve the issue, please double-check that all your card details are entered correctly, including the card type and start date, and ensure that your billing address matches the address registered with your card.

If the issue continues, we recommend reaching out to your bank or card issuer for further assistance. Should you still encounter problems, don't hesitate to contact our Customer Service team for additional support.

If you decide to cancel your order more than 48 hours after placing it, please note that additional fees may apply.
If your order has already been dispatched, you (the buyer) will be responsible for covering any costs associated with returning the item.

For more detailed information, please refer to our Return Policy page.

Once you have received your product, you have 14 days to return it if you are not completely satisfied.

When preparing your return, please ensure that all items are securely packaged to avoid any damage during transit. We recommend using the original packaging if possible to help protect the product.

If you need to make changes to your order, please contact us as soon as possible. If you reach out within 48 hours of placing your order, there’s a good chance we can accommodate your request without any additional charges.

However, if more than 48 hours have passed, additional fees may apply.For more detailed information, please refer to our Delivery & Returns Policy.

We understand that sometimes plans change, and you may need to cancel your order. We're here to help make the process as smooth and straightforward as possible.

To cancel your order, please contact our customer service team as soon as possible. You can reach us by phone or email. If your order hasn’t been processed yet, we’ll cancel it immediately and confirm the cancellation. If it’s already been shipped, we’ll guide you through the return process.